Frequently Asked Questions

We provide detailed size information on applicable product pages to help you choose the right fit.

If you're unsure about sizing, feel free to contact our team before placing your order — we'll be happy to help you choose the best size.

Absolutely. Send us a WhatsApp message with the product name and we'll share additional photos and videos within a few hours. We want you to feel confident before you order.

We strive to ensure our product images accurately represent each design. However, slight colour variations may occur due to studio lighting and individual screen settings.

If you believe your product looks significantly different from what was shown, please contact us within 48 hours of delivery and our team will assist you.

We offer free shipping across India on all orders — no minimum order value required.

Our products are typically delivered within 5–8 working days.

Once your order is dispatched, you'll receive tracking details via email on your registered email address.

You can also track your order anytime through our Track My Order page available in the footer.

Please do not accept the package if it appears tampered with upon delivery.

We accept returns or exchanges only if you receive a damaged, defective, or incorrect product.

Please contact us within 72 hours of delivery with clear photos/videos of the issue at director@shrivacouture.com or call us at +91 8130054177.

To be eligible, items must be unused, unwashed, and returned with original tags and packaging.

Please note:

• We do not accept returns for change of mind
• We do not accept returns for incorrect size selection
• Minor color variations due to lighting or screen settings are not considered defects

Once your return is approved and received, refunds are processed to your original payment method within 5–7 business days.

At Shriva Couture, you may cancel your order only if it has not yet been shipped. Once an order has been shipped, cancellations will no longer be accepted.

To request a cancellation before shipment, please contact us via:

• WhatsApp or call: +91-8130054177

Once we confirm your order has not been shipped, the cancellation will be processed accordingly.

If payment has already been made, eligible refunds for cancelled orders will be processed within 5–7 business days to your original payment method.

For any further questions, please visit our Contact Us page.

Yes! You can visit us at:

Shop No. 2294, Double Storey Shop
Sirodhan Road, Sikandrabad
Bulandshahr, Uttar Pradesh – 203205
Open daily: 10 AM – 8 PM

You can also call or WhatsApp us at +91-8130054177 before visiting.

Yes, all payments on our website are processed through secure and trusted payment gateways.

Your payment information is encrypted and protected, and we do not store your card or banking details.

Our team is happy to assist you with product queries, order updates, or any concerns.

Email us at director@shrivacouture.com or call/WhatsApp us at +91 8130054177, and we'll get back to you as soon as possible.